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199 is new Vodafone Customer Care number

Nowadays Vodafone has been informing its customers about the new customer care no. 199 because its current customer care no. 111 will stop working by 31st July, 2015.


Reason for this change

The Telecom Regulatory Authority of India (TRAI) had asked Vodafone on March 2, 2015 to stop using 111 because according to 'National Numbering Plan 2003' numbers 111 to 115 were not allocated to any type of service and kept as spare.

111 can still be used to get various information like balance, data packs, calling packs, sms packs pack, internet settings etc. of Vodafone service.

As it will take some time to inform all of its customers about the new customer care no. 199, Vodafone has extended the deadline to 31st July. After this date 111 will stop working.

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